Crypto App Luno Ordered to Amend 'Misleading' Ads
The U.K.'s advertising regulator said the ads gave the impression that bitcoin investment is simple, when it is in fact "complex" and "volatile".
May 26, 2021 at 11:33 a.m. UTCUpdated Aug 19, 2021 at 9:41 a.m. UTC
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Cryptocurrency app Luno has been ordered to amend advertisements displayed throughout London's transport network after they were deemed "misleading" by the U.K. advertising regulator.
- Ads for the London-based exchange have been common sights at the city's bus and Underground stations since last year, telling passengers: "If you're seeing Bitcoin on the Underground, it's time to buy."
- "We therefore concluded that the ad was misleading," the ASA concluded. Luno has agreed that future ads will take a different form and feature an "appropriate" risk warning.
- The ASA's investigation came after receiving three complaints stating that the ads failed to illustrate the inherent risks of bitcoin investment. One also asked whether the ad was taking advantage of consumers' inexperience.
- Luno, which has 7 million customers worldwide, is a subsidiary of Digital Currency Group (DCG), the parent company of CoinDesk.
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